In UAS human factors applications, a case analysis is an
effective tool for making decisions that guide policies and procedures. A case
analysis looks at a problem, examines alternative solutions, and proposes the
most effective solution based on the collected evidence (Ashford, 2013). For
this course specifically, applying a case analysis to a human factors problem
required collecting evidence and solutions from other similar types of UAS
operations or manned operations and applying lessons learned. This proved to be
a challenge, as UAS human factors, especially in commercial small UAS
applications, is a relatively new area of study. No studies (to date) have been
conducted on the human factors implications of the DJI “GO” mobile application
for remotely piloting their products, but studies have been conducted on the
relationship of the size of displays and a pilot’s ability to fly precisely, so
an implication can be inferred.
In my prior career in UAS defense contracting, informal case
analysis was an internal business tool used to approach solutions for government needs. For example, the first step for a
government agency to express interest in a technological solution is to publish
a request for information (RFI) that can to a request for proposal (RFP), and a
company can have the ability to influence the RFP by presenting a case analysis
based on prior research (Bame, 2016). However, in the UAS defense industry,
RFPs, proposals, and contract awards moved at a breakneck speed (compared to the
rest of government), so I did not observe a regular practice of conducting
formal case analysis studies to decide an approach to a business solution – it was
more common to aggressively pursue flexibility in meeting all parameters of a
RFP.
I think case analysis studies will be an important piece of
my current line of work in UAS higher education, especially in the human
factors areas of study that involve training. Manned aviation training has been
addressed in multiple human factors studies, particularly for general aviation
and modern technologically advanced aircraft (TAA). UAS training is only just
getting started as a formal segment of a quickly-growing industry. There are no
industry standards for UAS training, and the U.S. government does not currently
maintain UAS training standards to a similar degree as manned aviation
training. Therefore, when making decisions on approaches to curriculum
development or potential industry partnerships, I will seek to utilize case
analysis as a tool much more often than I have in the past.
For this course (ASCI638), the requirements, format, and
topical focus seemed appropriate to the course objectives. It was actually
quite difficult to select a topic in UAS human factors, as there are so many
potential areas of study that have not been extensively covered by past
research and can benefit from formal case analysis. One recommendation would be
to provide a greater amount of peer interaction with the case analysis by
submitting the case analysis presentation to a discussion board in addition to
a course assignment. The only interaction we had with peer case analysis studies
was through the initial peer review of abstracts and the proofreading of rough
drafts. It would have been nice to see a summary of the completed case analysis
in a presentation format that makes it easy to view and submit comments.
Overall, this was a fascinating course and a topic I hope to
study further in the future.
References:
Ashford University. (2013). Guidelines for writing a case study analysis. Retrieved from https://awc.ashford.edu/tocw-guidelines-for-writing-a-case-study.html
Bame, M. (2016, August). Overview
of the DoD procurement process. Retrieved from https://www.thoughtco.com/overview-dod-procurement-process-1052245